GENERAL TERMS AND CONDITIONS

1. AIR LAZUR-GENERAL AVIATION /CARRIER/ as a company organised under the laws of Bulgaria with its principal place of business at 23 Alexander Malinov Blvd, 1729 Sofia, Bulgaria sets at the disposal of the Charterer an aircraft for the transportation of passengers according to Charterer’s specification and according to the flight numbers and schedule specified in Charter Agreement.

2. The CHARTERER shall pay to the CARRIER a charter price specified in Charter Agreement for the operation of the flights.
2.1. The price includes:
- All expenses related to the performance of the flight.
- Crew salaries.
- Third Party Legal Liability and Passengers Legal Liability insurance according to the terms of the Warsaw Convention of 1929 and the Hague Protocol of 1955.
- Passneger airport taxes and catering on board.
- VIP lounges at airports
2.2. The price does not include:
- Passenger transportation to/from airports
- De-icing charges
- Supplementary expenses that might arise for the CARRIER due to changes requested by the CHARTERER. In such a case all expenses done by the CARRIER shall be refunded by the CHARTERER immediately after the receipt of the corresponding invoices
- Any and whatsoever bank taxes, fees, import or export duties, royalties, commissions and so forth.

3. Conditions and Ways of Payment
The agreed price shall be prepaid by the CHARTERER as follows:
3.1. Not later than 72 hours in advance prior to the operation the CHARTERER is obliged to pay to the CARRIER the total amount for the flight by means of a bank transfer to the bank account of the CARRIER as follows:
Bulbank UniCredit Group,
1000 Sofia, Sveta Nedelya Sq., Cherni Vrah Branch
BIC: UNCRBGSF
BGN – IBAN: BG02 UNCR 7630 1078 2820 80
EUR - IBAN: BG71 UNCR 7630 1476 0328 30
USD – IBAN: BG40 UNCR 7630 1175 7573 75
3.2. The payment shall be deemed executed upon validation of CARRIER’s bank account with the corresponding amount.
3.3. The advanced payment of the charter price is a condition for the operation of the flight. The CARRIER will cancel the operation of the agreed flight, if the CHARTERER omits to fulfil his obligations and the CARRIER will not be liable to pay any fines and/or fulfil whatsoever further obligations to the CHARTERER.
3.4. The CARRIER shall debit the CHARTERER for all supplementary expenses due to supplementary overflight/s/ and/or landings done according a request of the CHARTERER or wrong interpretation by the CHARTERER.
3.5. In case of delay of the scheduled departure due to the CHARTERER, such as late delivery of passengers or cargo, or non-compliance of the CHARTERER’s documents with any state or Customs’ Authority requirements, etc., all additional expenses, including but not limited to: additional parking charges, hotel accommodation for the crew or any other costs generated out of the delay shall be covered by the CHARTERER.
3.6. If the CHARTERER due to some reasons does not pay a part of the agreed price and/or refuses to pay the supplementary or is in a state of insolvency, the CARRIER will cancel the operation/s/ of the remaining flight/s/ and will not be liable to pay any fines to the CHARTERER.

4. Rights and Obligations of the CHARTERER
4.1. The CHARTERER is obliged to provide all necessary information and documentation regarding the transported passengers in due time.
4.2. The CHARTERER is obliged to pay the price for the execution of the Charter agreement.
4.3. The CHARTERER has the right to change the agreed schedule of a flight with a written notice not later than 3/three/ days prior to the operation of the flight.

5. Rights and Obligations of the CARRIER
5.1. For the operation of the flight the CARRIER is obliged to set at the disposal of the CHARTERER fully supplied and equipped aircraft as requested for the transportation of the agreed passengers.
5.2. The luggage of each passenger cannot exceed more than 20 /twenty/ kilograms.
5.3. The Captain of the crew has the right at any time to take the necessary steps for the safety of the flight. The Captain is authorized to give orders related to the cargo arrangements, fixing and loading/offloading of the cargo carried. The Captain is authorized to decide how to operate the flight and if necessary to deviate from the routing and/or to make intermediate landing/s/.
5.4. The CARRIER has an unconditional right to transfer in parts or fully the fulfillment of his obligations to third parties.
5.5. Due to operational or meteorological reasons beyond its power the CARRIER may change the schedule of the flight.
5.6. The CARRIER has the right to cancel the operation of the flight due to force-majeur reasons - emergencies, strikes, war, lock-outs, epidemics, adverse weather conditions, etc. and will not be liable for such cancellations. In such cases the parties shall agree supplementary for the further operations.
5.7. In case of voluntary or non-voluntary damages caused by the passengers to the aircraft interior, the CHARTERER will pay all the damages after receiving the invoice from the CARRIER.

6. Cancellation of Flights and Changes
6.1. The CHARTERER may cancel the Charter Agreement without any penalty if the cancellation is received up to 25 days prior to the agreed date of operation.
6.2. If the flight program is cancelled 25-15 days prior to departure the CHARTERER is obliged to pay a cancellation fee of 15 % (fiffteen per cent) of the agreed charter price.
6.3. If the flight program is cancelled 15-3 days prior to departure the CHARTERER is obliged to pay a cancellation fee of 20 % (twenty per cent) of the agreed charter price.
6.4. If the flight program is cancelled within 72 hours prior or less the CHARTERER is obliged to pay a cancellation fee of 25 % (twenty five per cent) of the agreed charter price.
6.5. If the flight program is cancelled within 24 hours prior or less the CHARTERER is obliged to pay a cancellation fee of 100 % (one hundred per cent) of the agreed charter price.
6.6. If up to the moment of cancellation the CARRIER has made expenses the CHARTERER is obliged to remedy all costs of the CARRIER with respect to the preparation of the flight and/or costs for positioning/repositioning of the aircraft if the cancellation is received after departure of the aircraft for the planned flight.
6.7. The flight will be cancelled without any cancellation fees being paid by each of the parties in case of not granting of the necessary permissions for overflying and landing by the corresponding authorities.
6.8. The CHARTERER will pay the CARRIER a tax of EUR 350 /three-hundred and fifty euro/ for each change in schedule or routing.
6.9 For each additional passenger the charterer will pay the carrier EUR 400 /four-hundred euro/ per leg. The amount includes the VIP LOUNGE one way plus the catering for the new passenger.
6.10. For additional services and special catering the CARRIER shall charge a Disbursement Fee of 12 % /twelve per cent/.

7. Arbitration
7.1. All disputes between the parties arising from mis-terpretation or unfulfilling of the Charter Agreement shall be solved in a friendly manner, by means of direct discussions between the parties.
7.2. If in a period of 15 /fifteen/ days of the arisal of the dispute both parties do not come to an agreement or have not organized discussions for its friendly solution, the dispute will be taken for settlement by Sofia City Court.

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